Botanica

Delivery

*Free delivery offer is available until 31st August 2020 on orders equal to or greater than £75 before postage is applied. This offer is unavailable for non-mainland UK addresses, some areas of the Highlands and Islands; instead a postage discount of £4.95 will be applied. Postage saving for mat orders is £4.95.

We aim to despatch within 48 hours and goods should arrive within 5-7 days. A signature may be required. Please advise of any special delivery instructions or if you require goods to be delivered to a different address.

Shipping

• Pay only £4.95 per order for standard UK delivery (UK Mainland and Scottish Highlands & Islands only)
• Channel Isles, Isles of Scilly and Northern Ireland postage rates are £15.00
• Overseas orders are charged at £25.00 and limited to 3 mats in any one order. All products are sold on a Delivery Duty unpaid basis, so please be aware that recipients outside the EU may have to pay import duty or other taxes over which The Turtle Mat Company has no control. Please check these details before placing an order.
• Postage charges cover delivery to one address.

Returns

• Please return goods within 28 days of purchase, following instructions on the dispatch note and send to the address below
• Please use the cut off slip on your despatch note indicating reason for return and if you would like a refund or replacement
• Post and packing costs are non-refundable, however in the event of the goods being faulty we will cover costs for return postage (please contact a customer service representative on 0345 600 3478 prior to sending in this instance)
• We recommend using a signature service (ie; registered post) as The Turtle Mat Company cannot be held responsible for any items that do not reach us
• Please note that if you need to returm a Personalised mat, please email orders@turtlemat.co.uk before returning your mat. 

Returns address

Turtle Mat c/o Ingrim,
Unit 5, Stakehill Industrial Estate,
Middleton
Manchester, M24 2RW
United Kingdom

Sizes

Turtle Mats are available in a range of sizes, from a standard doormat size to large runners which are great by patio doors. All Latex mats come with rounded corners and all multi-grip mats, including Cotton Design, RHS, Marine and Bath Mats have square cut corners.

All sizes are approximate and a small level of shrinkage may occur.

• 55

  Hard wearing and worth the money

  Anonymous
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Gorgeous, plush and nice colouring. Good traditional colouring.

  Anonymous
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Lovely colour although a slightly softer blue than shown in advert.

  Anonymous
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Excellent service

  Sandra Wildman
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  High quality well designed mat

  Anonymous
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Love the pattern and absorbs the dirt

  Marian Rickman
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  I brought it for my motorhome looks lovely just the right size

  J Warren
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Lovely mat, just the job for the conservatory, where the dogs usually paddle.

  Anonymous
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Very good mats for absorbing wet, muddy pawprints. Excellent.

  Helen Cox
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Whilst I was very happy with the quality of the mat, was equally disappointed with the design. Colours in catalogue looked crisp and defined. Actual mat was, instead of expected dark on ochre, a wishy washy collection of mauves! Proper 'old lady' colours! Would have returned but not easy because of size & I couldn't see any other designs that were not boring or twee. Also needed a good rug in a hurry.

  Anonymous
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  This is my third turtle mat. Always found them to be hard wearing. Just fancied a different design so ordered a new one The old one was still far from worn out. They always look really great after being washed too

  Anonymous
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Mat creeps on carpet despite multi grip backing.

  Sue Carne
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/
• 55

  Looks really good, patterns are excellent and it is very good value for money. Washes well, I had purchased one before this latest one.

  Gillian Taylor
  Botanica (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/botanica/