Paws

Delivery

*Free delivery offer is available until 31st August 2020 on orders equal to or greater than £75 before postage is applied. This offer is unavailable for non-mainland UK addresses, some areas of the Highlands and Islands; instead a postage discount of £4.95 will be applied. Postage saving for mat orders is £4.95.

We aim to despatch within 48 hours and goods should arrive within 5-7 days. A signature may be required. Please advise of any special delivery instructions or if you require goods to be delivered to a different address.

Shipping

• Pay only £4.95 per order for standard UK delivery (UK Mainland and Scottish Highlands & Islands only)
• Channel Isles, Isles of Scilly and Northern Ireland postage rates are £15.00
• Overseas orders are charged at £25.00 and limited to 3 mats in any one order. All products are sold on a Delivery Duty unpaid basis, so please be aware that recipients outside the EU may have to pay import duty or other taxes over which Kleen-Tex Industries Ltd. has no control. Please check these details before placing an order.
• Postage charges cover delivery to one address.

Returns

• Please return goods within 28 days of purchase, following instructions on the dispatch note and send to the address below
• Please use the cut off slip on your despatch note indicating reason for return and if you would like a refund or replacement
• Post and packing costs are non-refundable, however in the event of the goods being faulty we will cover costs for return postage (please contact a customer service representative on 0345 600 3478 prior to sending in this instance)
• We recommend using a signature service (ie; registered post) as Kleen-Tex Industries Ltd. cannot be held responsible for any items that do not reach us
• Please note that if you need to returm a Personalised mat, please email orders@turtlemat.co.uk before returning your mat. 

Returns address

Turtle Mat c/o Ingram,
Unit 5, Stakehill Industrial Estate,
Middleton
Manchester, M24 2RW
United Kingdom

Sizes

Turtle Mats are available in a range of sizes, from a standard doormat size to large runners which are great by patio doors. All Latex mats come with rounded corners and all multi-grip mats, including Cotton Design, RHS, Marine and Bath Mats have square cut corners.

All sizes are approximate and a small level of shrinkage may occur.

• 55

  The colour and design was what I had bought.

  Patricia Arnott
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Always delighted with Turtle Mat

  Genie
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Very good value for money.

  Andrew Spencer
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Not started using these yet, I have to confess to a turtle mat addiction and I need to find a home or alternative use for the old ones before I can bring out the latest new ones. I'm sure they will be great.. all purchased on sale so I can now have a matching set of 3 mats in the utility room and by the back door.

  TheDogsMum
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Great product I have 4 dogs and I use these mats by every door. They’re very effective and absorbent and easy to wash

  Anonymous
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Quality British made mats. I love the paw print design. They wash well and really are good.

  Anonymous
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Need to improve communication.

  Lesley Evans
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Excellent mat

  Geoffrey Sampson
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Excellent. Attractive and fun and my cat loves it!

  Frances Dorrestein
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  My notes detail my dis satisfaction ....

  Gordon White
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  just as I wanted - useful adn look nice

  Anonymous
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Excellent - had these before and they are great mats, particularly as I have 3 large dogs with lots of muddy paws. Wash well. Dry well. Love the new design.

  Anonymous
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/
• 55

  Parents delighted with early Christmas practical present!

  Cathy Curtis
  Paws (Size:40x60cm - Small (Multi-grip))http://www.turtlemat.co.uk/paws/