Sand

Delivery

*Free delivery offer is available until 31st August 2021 on orders equal to or greater than £75 before postage is applied. This offer is unavailable for non-mainland UK addresses, some areas of the Highlands and Islands; instead a postage discount of £4.95 will be applied. Postage saving for mat orders is £4.95.

We aim to despatch within 48 hours and goods should arrive within 5-7 days. A signature may be required. Please advise of any special delivery instructions or if you require goods to be delivered to a different address.

Shipping

• Pay only £4.95 per order for standard UK delivery (UK Mainland and Scottish Highlands & Islands only)
• Channel Isles, Isles of Scilly and Northern Ireland postage rates are £15.00
• Overseas orders are charged at £25.00 and limited to 3 mats in any one order. All products are sold on a Delivery Duty unpaid basis, so please be aware that recipients outside the EU may have to pay import duty or other taxes over which Kleen-Tex Industries Ltd. has no control. Please check these details before placing an order.
• Postage charges cover delivery to one address.

Returns

• Please return goods within 28 days of purchase, following instructions on the dispatch note and send to the address below
• Please use the cut off slip on your despatch note indicating reason for return and if you would like a refund or replacement
• Post and packing costs are non-refundable, however in the event of the goods being faulty we will cover costs for return postage (please contact a customer service representative on 0345 600 3478 prior to sending in this instance)
• We recommend using a signature service (ie; registered post) as Kleen-Tex Industries Ltd. cannot be held responsible for any items that do not reach us
• Please note that if you need to returm a Personalised mat, please email orders@turtlemat.co.uk before returning your mat. 

Returns address

Turtle Mat c/o Ingram,
Unit 5, Stakehill Industrial Estate,
Middleton
Manchester, M24 2RW
United Kingdom

Sizes

Turtle Mats are available in a range of sizes, from a standard doormat size to large runners which are great by patio doors. All Latex mats come with rounded corners and all multi-grip mats, including Cotton Design, RHS, Marine and Bath Mats have square cut corners.

All sizes are approximate and a small level of shrinkage may occur.

• 55

  never received my order. So I cancelled

  Emma Windows
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Great mat, sits nicely on the floor, no upturned corners for tripping. Stable and non slip. Easy to vacuum and wash.

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Lovely May but not quite as thick/deep as we wanted

  Suzanne Parker
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Great quality, washable, etc.

  Lyn Ibbitson-Elks
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  nice colour a bit darker than I wanted

  Vera Hampson
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Good quality and fitted requirement

  Judith Picton Phillipps
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Even though I tried to cancel the order with the only contact available the day after I had placed it and was told it had not been dispatched, they failed to cancel it so it eventually arrived. After buying your mats for many years I was shocked at the poor quality and again spoke to your customer services , at last a sensible person who after I sent photographs was to o shocked, she sent a returns label and placed complaint on my behalf not only about the quality but the lack and type of service I had received from your company. I still have had no contact about any of this to date.

  SHARON THOMAS
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Colour exactly as shown on website and we're very pleased with it, stops muddy footprints!

  Julia Standing
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  I know these mats are good, bought this one for new conservatory, green carpet so this two-tone sand colour goes very well

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  very pleased with my purchase

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Colour markedly different from the last sand one I bought

  Colin Raine
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Another solid mat with non slip backing.

  Anne Wilson
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  I love these mats have had them for years , they can be put in the washing machine and then tumble dryer . They are very hard wearing . Highly recommend

  Sally B
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Already use turtle mats for five years and very happy with them, a bit expensive though!, but good quality.

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Not quite as dark in colour as I hoped but have kept

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Perfect for my kitchen door.

  Chandra Grover
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Seems as good as previous ones

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Not sure I would call the colour sand ...more dirty sand. Difficult to judge colours on line but looking at the picture on a wooden floor as background it looked good. Actual product is more a dirty sand colour. Product itself is good.

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  I ordered the wrong colour...

  Helen Murray
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Seems great but has not had a lot of wear yet due to lock down.

  Susan Jackson
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Lovely mats, have previously bought from Lakeland and instructions stated it could be washed in the machine, well the rubber edging came off and it was washed on a 30c delicate programme, I think this one will do better!

  Lynn Roberta Mason
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Great colour, great product - does everything it should - useful when you have dogs!

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Just the job. Good colour - doesn't show the dirt!

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  The product was quite expensive but it did not look or feel very substantial. My rug is wavy at sides and does not lay flat. It has been washed as recommended before use. It is a trip hazard for us all. I regret not retuning it when it first came but the weather was very bad and I needed to protect my wooden floor. I’ll not be buying this item again and would advise others to check different makes.

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/
• 55

  Works a treat. Many Thanks

  Anonymous
  Sand (Backing:Latex, Size:50x75cm (Standard))http://www.turtlemat.co.uk/sand-doormat/